Refund policy

Thank you for choosing Brijka. We are honored to be part of your thali and temple. If you are not fully satisfied with your purchase, please review the policy below.

Eligibility for Returns

Returns are accepted under the following conditions:

• Product damaged or leaking during transit
• Incorrect product delivered
• Genuine quality concern upon immediate opening (within return window)

Return Window

Return requests must be raised within 48 hours of delivery.

The product must be:

• Unopened
• Unused
• In original sealed packaging

For food safety and hygiene reasons, opened or partially used jars cannot be returned.

Return Process

To request a return, please email us with:

• Order number
• Clear photos of the product and packaging
• Brief description of the issue

Email: support@brijka.com

Our team will respond within 24–48 working hours.

If approved:

• We will arrange pickup (if applicable) or provide return instructions.
• Replacement will be dispatched within 2–3 business days.
• Delivery of replacement will take 4–7 business days post dispatch.

Refund Policy

Order Cancellation

Orders can be canceled only before shipment from our facility.

Refund Eligibility

Refunds are issued only for:

• Damaged products
• Leaking products
• Incorrect product delivery

Opened or consumed food products are non-refundable unless required under applicable law.

Refund Timeline

Approved refunds will be processed within 5–7 business days to the original payment method. Banking timelines may vary.

Non-Returnable Items

• Opened or used jars of ghee
• Products damaged due to improper storage after delivery
• Bulk or special devotional orders
• Sale or promotional items (unless legally required)